Privacy Policy

Last updated: May 19, 2025

merovix ("we", "us", or "our") operates merovix.online (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, postal code, city
• Cookies and usage data

Usage Data

We may also collect information on how the Site is accessed and used. This usage data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Examples of cookies we use:

• Session Cookies: We use session cookies to operate our Site
• Preference Cookies: We use preference cookies to remember your preferences and various settings
• Security Cookies: We use security cookies for security purposes
• Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests

Use of Data

merovix uses the collected data for various purposes:

• To provide and maintain our Site
• To notify you about changes to our Site
• To allow you to participate in interactive features of our Site when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Site
• To monitor the usage of our Site
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data

Our legal basis for collecting and using the personal data described in this privacy policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

merovix will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If merovix is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Disclosure for Law Enforcement

Under certain circumstances, merovix may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Legal Requirements

merovix may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of merovix
• Prevent or investigate possible wrongdoing in connection with the Site
• Protect the personal safety of users of the Site or the public
• Protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

You have certain data protection rights. merovix aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you: Whenever made possible, you can access, update, or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your personal data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where merovix relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third-party companies and individuals to facilitate our Site, to provide the Site on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze the use of our Site.

Behavioral Remarketing

merovix may use remarketing services to advertise on third-party websites to you after you visited our Site. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Site.

Payments

We may provide paid products and services within the Site. In that case, we use third-party services for payment processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Site does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us:

• By email: support@merovix.online
• By phone: +441772379110
• By mail: 78A Ty'n-Y-pwll Rd, Cardiff CF14 1AT, United Kingdom